学生 投诉, 不满 and Informal Concern 政策
目的
To provide students with an avenue to seek remedy for a complaint or grievance. To provide students with an avenue to express an informal concern.
定义
Appeal of a 不满 Decision
A written request for reconsideration of a grievance decision under the 学生 投诉, 不满 and Informal Concern policy.
投诉
A written claim made by a student using the college’s 学生 投诉, 不满, and Informal Concern Form, alleging improper, 不公平的, or arbitrary treatment or action taken by a college employee or student.
工作日
Business days do not include Saturday, 周日, other days when the college is 关闭d, and official breaks between semesters and summer session(s).
不满
If a student determines a complaint is not satisfactorily resolved and the complaint alleges improper, 不公平的 or arbitrary action by an employee involving the application of a specific provision of a college or system policy or procedure, a student may file what is considered a grievance.
Informal Concern
An informal concern is a written submission of an informal concern or issue from a student. When students submit informal concerns, the college may or may not take formal action or report back to the student submitting the informal concern.
学生
An individual who is enrolled at the college.
政策
In accordance with Minnesota State system Board 政策 3.8 学生 投诉s and 不满s, a student has the right to seek remedy for a dispute or disagreement or share informal concerns through the College’s 学生 投诉, 不满 and Informal Concern 政策 和程序s. This policy and related procedures shall not:
- Substitute for other complaint or grievance policies or procedures specified in college or Minnesota State system policies or procedures, regulations or negotiated agreements.
- Apply to academic grade disputes. Grade appeals shall be handled under the Grade Appeal 政策 和程序.
- Apply to alleged violations of the student conduct code. Those shall be handled under the 学生 Code of Conduct 政策 和程序.
- 申请 Minnesota State system Board 政策 1.B.1 Equal Opportunity and Nondiscrimination in Employment and Education. Allegations of discrimination and/or harassment shall be handled under the 1.B.1. 政策 和程序.
- 申请 Minnesota State system Board 政策 1.B.3 Sexual Violence 政策. Allegations of sexual violence shall be handled under the 1.B.3. 政策 和程序.
Associated Policies 和程序s
修正
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